Absolutely! The garage is designed to be portable, so you can take it with you when you move. Simply contact us in advance, and we’ll provide guidance on how to safely transport the garage
The delivery method is arranged when your order is finalized. For deliveries within 100 miles of Sarasota, Florida, we will typically deliver it ourselves. For longer distances or at the customer’s request, we can organize shipping through freight forwarders.
BikeBox24USA is currently the sole distributor in North America. Our home office and warehouse is located in sunny Sarasota, Florida.
BikeBox24 GmbH is our trusted partner based in Germany, where the bikeBOX24 was originally developed in 2012. At bikeBOX24USA, we work closely with them to bring this innovative, multi-function garage to the North American market. While the garages are manufactured in Germany, final assembly and customer support are handled here in the U.S.
Absolutely! We welcome you to visit us in Sarasota, Florida for an in-person inspection of the garage—just contact us to schedule a convenient time. You may also find us at various trade fairs and events near you, where you can see the garage firsthand and ask any questions you might have.
Unfortunately, there have been cases of scams involving fake shops selling counterfeit versions of our product. These fraudulent sellers often use our original images and product descriptions to mislead customers and steal their money without delivering the garage. Learn how to spot them here.
Please be cautious and avoid these scams! Our garages will never be sold through traditional online stores, as they are too large and heavy for standard shipping. Our website’s “online shop” is strictly for informational purposes only. Always purchase directly through us for a secure and reliable experience.
You will receive a detailed order confirmation that includes the product quantity, options or additional requests, delivery date, purchase price, and payment agreements. If the garage has not yet been dispatched, we will do our best to accommodate any changes to your order. Please notify us as soon as possible with your requested changes.
However, once the product has been shipped after payment is processed, we can no longer make any changes to the order.